The tree looks great and I appreciate that they gave us three tiers of quotes. We had an immediate issue where part of our tree was resting on the power lines to our house but we ended up having the entire tree trimmed (wow was it needed). Office staff is very responsive and the crew cleaned up and moved everything back when they were finished. Highly recommend!
Omg they was wonderful skilled professional and affordable. I had 2 hugh trees cut down out my backyard and the man was great. He look liked he was having fun doing his job. I will definitely recommend this company and I will be calling them again for 2 more trees be cut
Basic Tree Care was professional and responsive. They did an excellent job of cutting down three large trees and removing the stumps. The crew arrived on time and did an excellent job of cleaning up. One of the tree branches fell on my vinyl fence and cracked it. It was just an accident and was not due to negligence. I was impressed because Basic Tree Care was honest about it and notified me immediately. They offered to either fix it or give me a discount on services. I was impressed with their services and would definitely use them again. I highly recommend!
Terrible job! They damaged my polycarbonate roof, they never used their equipment to reach the tall branches, they just broke them off by force, their equipment was parked across the street the whole time! they broke off so many branches that I think my trees might die. Also they damaged many of my flower beds because they sent their 8 year and 11 year kid's to pick up all the branches that fell off and the kids just walked into the flower beds and step all over my plants and flowers damaging many of them, also their estimate is very deceiving, I paid extra to cut the tall branches near my neighbor driveway; they said that the only cut 10 feet from the floor? what? That's a very short tree or miniature tree, I could've done that myself with a 4 ft ladder, and why in the world would a company bring their kids to work on such dangerous work? I already gave this place a week to remedy the situation, they called me to tell me that I signed the invoice and that I agreed with their terms, let's see what the attorney general has to say about this. Please see the pictures of the damages done to my trees and roof that they think cost only $200 dollars to fix and just gave me a $200 dollars discount or they wanted to fix themselves...I didn't agree since they are not roofers. I will hire a professional company to fix it and they will have to reimburse me for it.
