Bruce and his crew were great! Very professional and we appreciated that they cleaned up each night during the project. They were able to overcome some unexpected obstacles as they discovered them without much delay. And we love our new bathroom!!
I recently had the absolute pleasure of working with Doug from Baths R Us on a remodel proposal, and I cannot express enough how thrilled I am with the entire experience. He was incredibly professional, patient, attentive to my needs, and provided such a detailed, informative, and well-thought-out plan. What impressed me the most was Doug's commitment to customer satisfaction. He was always available to answer my questions, and address any concerns, making the entire experience smooth and stress-free. His friendly and approachable demeanor made it easy to collaborate and trust that my project was in capable hands. I highly recommend Doug and Baths R Us to anyone looking for a bathroom renovation.
Update: Job has been finished. Basically old to new in about 4 days. Bruce and his team where professional.They cleaned up nightly, so I could walk around the house without problem. On the last night they even vacuumed my floors. Customer service was great setting up the remodel and help with any questions. Had a sales visit tonight with Brian. I'm looking to do a full bath and half bath remodel. He walked me through the entire process. He took the time to answer all questions. Helped steer me away from things that wouldn't work, I knew nothing going in and was thinking to big. Not once felt pressured. Looking forward to the next steps.
Clay and Mitch did a wonderful job on our new bathroom. Clay was very professional and went above and beyond. We noticed that one of our floor boards was scratched. He took the time to replace all boards in the hallway rather than trying to replace one board due to an issue he saw when taking out the one board. Highly recommend them.